Canada Post strike: Potential disruption

ASEBP has been made aware of a potential postal disruption as Canada Post continues to negotiate with the Canadian Union of Postal Workers to reach new collective agreements. If an agreement is not reached, Canada Post workers could go on strike as early as November 1, 2024. 

Uncertainty can be difficult which is why covered members’ peace of mind is important to ASEBP. Covered members are strongly encouraged to register for My ASEBP online and electronic banking before November 1 to avoid any disruption. My ASEBP is an online tool where covered members log in and can submit claims, manage their benefits, and access their balances. 

ASEBP during a postal strike 

In the event of a Canada Post strike, ASEBP will: 

• Hold all letter mail and cheques for covered members until the postal strike has ended 
• Contact covered members with any urgent notifications 
• Courier cheques to covered members receiving Extended Disability Benefits — covered members need to contact their case manager or adjudicator to confirm their cheque will be couriered 

No action is needed for covered members who are registered for My ASEBP and electronic banking will continue to receive claim reimbursements and benefits information online without disruption.  

Covered members who submit and receive benefits information on paper/through letter mail, and whose claim reimbursements are received by printed cheque will experience a disruption in service. To ensure continued benefits services such as claim submissions and reimbursements, register for an online account with My ASEBP and speak with your banking institution to set up online payment.  

To register, visit My ASEBP. My ASEBP is an online tool where covered members log in and can submit claims, manage their benefits, and access their balances. 

Covered member checklist 

How to make sure a postal strike does not affect receiving important ASEBP benefits information or payment: 

1. Register for My ASEBP using a personal email address. On My ASEBP, covered members can submit claims online and can set up Electronic Funds Transfer (EFT) for claims reimbursements to be directly deposited into a bank account without the need to wait for a cheque.  
    
2. Select an alternate way to receive important mail. Expecting an important piece of mail from ASEBP during the postal strike? These are existing options to continue to receive information: 
   • Contact ASEBP to have mail forwarded to you by email. 
   • Reside in the greater Edmonton area? Pick up letters and cheques at ASEBP’s office: Suite 301, 6104 104 Street NW in Edmonton. Government-issued identification is needed at time of pick up. 

For updates about Canada Post, visit Negotiation Updates.