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2025 Benefit Plan Updates

Important updates are coming to your ASEBP benefits starting January 1, 2025—learn about changes to diabetic supplies, orthotics, and more. 

 

Learn more

Contact Us

Have a question? Not a problem. Get in touch with us in the way that works for you: 

Benefit Inquiries

English

Fax 780-438-5304
Toll Free 1-877-431-4786

Travel Emergencies

Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289

Contact Form

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General Inquiries

Phone 780-438-5300
Toll Free 1-877-431-4786

Mail

Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7

Hours of Operation

 

Contact Centre Hours - September to June

Contact Centre Hours - July and August 

7:30 a.m. – 5 p.m.
Monday to Friday

Online Booking

In-person meeting
9:15 a.m. – 3 p.m. 
Monday to Friday

Video meeting, or phone call
7:30 a.m. – 3:30 p.m. 
Monday to Friday

8 a.m. – 4:30 p.m.
Monday to Friday

Online Booking

In-person meeting
9:15 a.m. – 3 p.m. 
Monday to Friday

Video meeting, or phone call
8:00 a.m. – 3:30 p.m. 
Monday to Friday

 

Reception Hours - Year round

Open for scheduled meetings
9:15 a.m. – 3 p.m. (closed 12:15-12:45 p.m.)
Monday to Friday

Closed Days

Our offices will be closed on the following days:

  • January 1, 2024  New Year's Day
  • February 19, 2024  Family Day
  • March 29, 2024  Good Friday
  • April 1, 2024  Easter Monday
  • May 20, 2024  Victoria Day
  • July 1, 2024  Canada Day
  • August 5, 2024  Heritage Day
  • September 2, 2024  Labour Day
  • September 30, 2024  National Day for Truth & Reconciliation 
  • October 14, 2024  Thanksgiving
  • November 11, 2024  Remembrance Day 
  • December 25-27, 2024  Holidays

 

Employee and Family Assistance Program

Toll-free: 1-855-933-0103 
Inkblot Platform: www.inkblottherapy.com/ASEBP 
For program information: wellness.asebp.ca/efap  

Media Room

Looking for a story? We’re happy to work with you to share compelling stories about ASEBP, so don’t hesitate to get in touch.

Phone 780-340-7483