Contact Us
Despite restrictions being lifted by the Government of Alberta, our office remains closed to walk-in visitors due to COVID-19, at this time. Visitors are also unable to drop off forms in person. We apologize for any inconvenience. ASEBP is currently working on a plan to reopen the office and more details will be available soon. Please contact us with any questions.
Have a question? Not a problem. Get in touch with us in the way that works for you:
Benefit Inquiries
Travel Emergencies
Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289
General Inquiries
Phone 780-438-5300
Toll Free 1-877-438-4545
Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7
Hours of Operation
Contact Centre Hours (September to June)
7:30 a.m. – 5 p.m.
Monday to Friday
Contact Centre Hours (July and August)
8 a.m. – 4:30 p.m.
Monday to Friday
Hours of Operation
8 a.m. – 4:30 p.m.
Monday to Friday
To ensure everyone’s safety during COVID-19, our office is closed to walk-in visitors until further notice.
Closed Days
Our offices will be closed on the following days:
- May 23, 2022 Victoria Day
- July 1, 2022 Canada Day
- August 1, 2022 Heritage Day
- September 5, 2022 Labour Day
- September 30, 2022 National Day for Truth and Reconciliation
- October 10, 2022 Thanksgiving
- November 11, 2022 Remembrance Day
- December 23-27, 2022 Holiday
- January 2, 2023 New Year's Day (in lieu)
- February 20, 2023 Family Day
- April 7, 2023 Holiday
- April 10, 2023 Holiday
Employee and Family Assistance Program
Please see Employee Wellness for all contact options