Contact Us
Have a question? Not a problem. Get in touch with us in the way that works for you:
Benefit Inquiries
Travel Emergencies
Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289
Contact Form
General Inquiries
Phone 780-438-5300
Toll Free 1-877-438-4545
Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7
Hours of Operation
Contact Centre Hours
September to June
7:30 a.m. – 5 p.m.
Monday to Friday
July and August
8 a.m. – 4:30 p.m.
Monday to Friday
Reception Hours
Open for scheduled meetings
9:15 a.m. – 3 p.m. (closed 12:15-12:45 p.m.)
Monday to Friday
Online Booking
In-person meeting, video meeting, or phone call
9:15 a.m. – 3 p.m.
Monday to Friday
Closed Days
Our offices will be closed on the following days:
- September 5, 2022 Labour Day
- September 30, 2022 National Day for Truth and Reconciliation
- October 10, 2022 Thanksgiving
- November 11, 2022 Remembrance Day
- December 23-27, 2022 Holiday
- January 2, 2023 New Year's Day (in lieu)
- February 20, 2023 Family Day
- April 7, 2023 Holiday
- April 10, 2023 Holiday
- May 22, 2023 Victoria Day
- July 3, 2023 Canada Day (in lieu)
- August 7, 2023 Heritage Day
Employee and Family Assistance Program
Please see Employee Wellness for all contact options
Media Room
Looking for a story? We’re happy to work with you to share compelling stories about ASEBP, so don’t hesitate to get in touch.
Email NikkiB@asebp.ca
Phone 780-340-7483