Contact your employer or ASEBP case manager (Extended Disability Benefit recipients only) if you want to request a printed T4A but need to update your mailing address in My ASEBP.

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Phishing campaign targeting ASEBP covered members

ASEBP received notice that a phishing attempt is being made on covered members. This phishing campaign is being carried out by a bad actor that is not affiliated with ASEBP in any way.

The subject of these emails is related to benefits being suspended with an urgent message for recipients to click an “activate” button or their account will be terminated. These emails are using a false and misspelled ASEBP logo and originating from an email address that does not end in “@asebp.ca.”

Please use anti-fraud best practices in responding to any and all emails. If a phishing message contains links that you clicked and shared personal information through, you should change your password immediately and contact your IT department.

If you have concerns or questions about your ASEBP account, please contact a benefit specialist at benefits@asebp.ca or call toll free at 1-877-431-4786.

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Drug Special Authorization Annual Expiry Notifications

  • Using Your Benefits
Sep. 4, 2024

Starting October 1, covered members with an ASEBP-approved drug special authorization (DSA) will receive an annual expiry notification—three months before the DSA expires—in their My ASEBP account (or the mail if they do not have an account).  

When you receive your DSA expiry notification, please make sure you follow the steps outlined to avoid any lapse in coverage. 

What is a drug special authorization? 

Some drugs require an approved special authorization to be eligible for coverage. If your pharmacist tells you that your prescription requires special authorization, you will need to ask the licensed health care provider who wrote the prescription to complete a drug special authorization form (they will select the appropriate request form). Your pharmacist may be able to assist you by contacting your health care provider on your behalf. Please note that submitting the form does not mean your coverage is approved.

The decision

Once a decision is reached, you and the health care provider who submitted the request will receive a notification indicating whether the prescribed drug is covered. Special authorization decisions are available under the Documents tab in your My ASEBP account. You can use the Drug Inquiry Tool on My ASEBP to see if a prescribed drug requires special authorization. 

Visit our drug special authorizations page to find more information about renewals, coverage, and reimbursements or contact us for assistance.