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Updating personal information with ASEBP

October 16, 2025

Starting on October 22, 2025, all covered members will be able to manage their own personal information through their My ASEBP profile.

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Keeping your contact information up to date just got a whole lot easier! Starting on October 22, all covered members can manage their own personal information through their My ASEBP profile. This new feature, added in response to feedback from covered members like you, makes it easy to update your information while protecting the integrity of your data. It also supports continued, seamless communication from ASEBP, which means no missed letters, emails, or calls.

How do I change my contact information?

You can update your contact information through your My ASEBP profile online or in the mobile app. If you are unable to register, you can update your address through completing a form provided by a Benefits Specialist.

Option 1: Web browser Web browser my.asebp.ca
    1. Click the circle with your initials in the top right-hand corner
    1. Select My Profile from the drop down menu
    1. Click the edit button on the right side to update any section 
Option 2: Mobile app
  1. Tap the menu icon in the top left-hand corner
  2. Select My Profile from the side menu
  3. Tap the arrow icon to update your contact information

How do I register for My ASEBP?

Registering for My ASEBP is simple and puts your health in your hands. All you need is your ASEBP ID number, which is on the back of your ASEBP ID card and the welcome email you received when first gained ASEBP benefits. You can also contact ASEBP if you need assistance identifying your ASEBP ID number.

Register now

Features of My ASEBP: 

  • Submit your ASEBP claims and access claims history 
  • View your HSA, WSA, paramedical (acupuncture, chiropractic, massage, and physiotherapy), vision, and dental balances, and transfer unpaid claim amounts to your HSA 
  • Download important documents, including Explanation of Benefits statements, dental predeterminations, and T4As 
  • Look up prescription drug coverage and learn about alternative drugs 
  • Find service providers in your area 
  • View your ASEBP ID card and benefit coverage information  

Benefits of the change 

ASEBP is strengthening the security of your information by streamlining the process of updating contact information. This change also allows you to update information any time of the year, including during the summer when employers may be off.   With the roll out of this new feature, employers will only provide covered members’ personal information to ASEBP during enrolment or reinstatement. Changes made in My ASEBP will not be shared with your employer so take care to also notify them of any personal information updates. 

Questions? 

If you have questions or need assistance registering for My ASEBP, contact a benefit specialist!