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Individual Accounts Administrator

Status: Full Time
Employment Type: Permanent
Competition Number: #21-13
Area: Financial Services

Position Summary

As a member of the Financial Services team, the Individual Accounts Administrator (IAA) is responsible for the administration of, and adherence to, the collection policy for outstanding accounts for individual accounts receivable.  The successful candidate will communicate regularly with other ASEBP departments regarding individual covered member set-up and continuation of automatic premium withdrawals, and calculation and collection of overpayments.

Your Key Responsibilities

  • Compile, analyze and prepare all necessary documentation required for electronic fund transfer to ASEBP bank. This includes preparation of a preauthorized debit (PAD) file, due on a set day each month.
  • Communicate with other ASEBP departments to investigate and reconcile outstanding accounts in a timely manner.
  • Find acceptable terms of repayment or other action as required, and advise all parties involved.
  • Monitor and follow up on overdue accounts.
  • Maintain and reconcile individual accounts.
  • Prepare adjusting journal entries to reconcile general ledger accounts.
  • Participate in bad debt review and AFDA reconciliation.
  • Prepare annual premium statements for covered members.
  • Participate in the preparation of process documentation and provide input on policy.
  • Cross-train and provide coverage for the other Individual Accounts Administrator within the Financial Services team.
  • Provide support to other areas of the Financial Services team, as required.

Your Education and Experience

  • Completion of a two year technical or community college certificate in business administration with a major in accounting, or equivalent.
  • Three to five years related work experience.

A combination of education and experience may be considered.

Your Abilities

  • Ability to multitask and establish priorities to meet deadlines.
  • Effective time management and ability to organize.
  • Strong aptitude to learn user functions in business software systems, able to work in multiple systems at the same time.
  • Comfortable working with a high volume of transactions and turnaround of requests.
  • Excellent interpersonal and customer service skills.
  • High proficiency in Excel and other Microsoft Office applications.
  • Experience with GP Dynamics accounting software would be an asset.
  • Experience in collections would be preferred.
  • Previous experience in administration of benefits and/or insurance and disability management would be an asset.

How To Apply

If you have the required qualifications and would like to become a member of our team, please submit your resume by 4PM on Tuesday, March 2, 2021.

No phone calls please. We thank all interested individuals, but only those candidates being considered for an interview will be contacted. ASEBP is an equal opportunity employer.

All offers of employment for this position are conditional upon satisfactory background and reference checks, which may include a criminal record check, credit check and/or education and employment verification.

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